Warranty Condition:

The guarantee covers product with defect from production or malfunction from proper use according to product's specification, capacity and instruction manual only. V.R.Union.,Ltd. Will compensate for defect with the same product or equivalence.

The warranty does not cover on following conditions:

  1. 1. Improper or wrong installation from the installation instruction,
  2. 2. Malfunction and damage caused by inappropriate care of misuse.
  3. 3. Indirect damage from installation, withdrawal and removal.
  4. 4. Expense from delivery for product return and/or compensation.
  5. 5. Malfunction and damage caused by wrong purpose usage and/or adaptation or modification of product.
  6. 6. Use with underground water, hard water, dirty water and/or acid-alkaline contaminated water.
  7. 7. Use with high pressure water (Over 5 Bar).

Warranty Period
Product Part Warranty Period
FlÜhs Valve Faucet Faucet Body (Stainless Steel 316) 30 years
FlÜhs Valve (Leakage case) 12 years or 1,000,000 times
Filter and Plastic components 5 years
Rubber washer, Rubber Nozzle and Rubber componets 5 years
Inlet Hose 30 years
Ceramic Valve Faucet Faucet Body (Stainless Steel 304) 30 years
Ceramic Valve (Leakage case) 12 years or 500,000 times
Ceramic Valve set (Leakage case for BONNY series) 7 years or 200,000 times
Filter and Plastic components 5 years
Rubber washer, Inner Inlet Hose and Rubber Components) 5 years
Inlet Hose 5 years
Self-Closing Faucet Faucet Body (Stainless Steel 304) 30 years
Spring (Self-Closing Faucet) 5 years or 200,000 times
Filter, Valve Housing and Plastic Components 5 years or 200,000 times
Rubber washer, Inner Inlet Hose and Rubber Components) 5 years
Over-Head Shower and Hand Shower Shower Head and Shower Arm (Stainless Steel 304) 30 years
Plastic Components 5 years
Rubber washer, Rubber Nozzle and Rubber componets 5 years
สายฝักบัว 1.5 เมตร (สเตนเลส) 5 years
Rinsing Spray Rinsing Spray Body (Stainless Steel 304) 30 years
Rinsing Spray Body (Stainless Steel 304) 10 years
Inlet Hose (Flexible hose 1.2m.) 5 years
Bathroom Accessories Product body (Stainless Steel 304) 304 99 years
Grab Bar Product body (Stainless Steel 304) 304 99 years
Wireware Product body (Stainless Steel 304) 304 99 years
Waste Trap (109AS,109BS) Product body (Stainless Steel 304) 304 99 years
Shower Room Product body (Stainless Steel 304) 304 99 years

Remark:
* Normal use means that the product is used in normal operation, normal condition and normal environment in personal place with normal temperature, humidity and proper PH state.
* Warranty period does not cover for usage in public or outside residence.